I am doing a Practical Assessment Task for high school, and we have to use citations. I have a problem however, after page four, I am unable to use citations. The button is greyed-out. Any ideas?

This is my first post on this site, hope the community here is as friendly as StackOverflow.

  • 2
    Welcome to Writing.SE! Questions about Microsoft Word are indeed on-topic here, but you may have better luck on Super User, where they're also on-topic. (Admittedly, their name doesn't really make that obvious.) Cross-posting the same question on multiple Stack Exchange sites is discouraged, but if you don't receive an answer here within a couple of days, then Super User would be my recommendation. – F1Krazy Oct 30 '20 at 9:41
  • Much thanks for the advice! – Romans Oct 30 '20 at 9:44

Welcome to Writing!

I had to do some software sleuthing, and according to this forum post, this problem can happen when you have Microsoft Word version conflicts, i.e. if you ported a new document to an older version of Microsoft Word or vice versa. The citation feature was only added in newer versions of Word.

In order to fix the problem, the poster suggests:

...saving to Word 97–2003 (*.doc) format and then back to *.docx seems to fix the problem. You will have to recreate the Bibliography field, because the *.doc format doesn't support it.

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