1

Today I received a mail from our support team which is beyond our concern and we can't look into the matter. I need to mail them back "As we can not do anything regarding this case". Since this will not be appropriate way to mail them, what else i can use in my mail to reply them back politely.

| improve this question | | | | |
1

"FYI - This issue is not related to our department/team. Please refer to --- --- for a better solution."

"Our team is not in the best position to handle this issue. Refer a more oriented team for quicker resolution"

| improve this answer | | | | |

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.